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“Lack of evaluations has been a key challenge for deploying to production”AI systems can generate significantly varied outputs for identical inputs, complicating benchmarks and making consistent evaluation difficult. Current evaluation methods struggle to identify subtle inaccuracies, hallucinations, or early indicators of performance drift, exposing organizations to critical risks and leaving developers uncertain about the safety, reliability, and effectiveness of their applications. Additionally, as models evolve, previously reliable methods quickly become obsolete. This requires the need for evaluation tools that keep pace with continuous changes in AI behavior to consistently provide trustworthy insights and guardrails against critical failures.
– OpenAI, DevDay Conference